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Privacy Policy

Privacy Policy | Patel Jewellers

Information Collection & Communication

  1. We collect and store usernames, passwords, email addresses and other security-related information only to provide and improve our services.
  2. Customers may receive order confirmations, service updates and notifications through SMS, WhatsApp, Email or other messaging platforms.
  3. We may share promotional offers, product updates and catalogue information with our customers.
  4. Verification messages and promotional content may be sent through SMS, WhatsApp or Email.
  5. We use RCS SMS to deliver offers, product updates and interactive rich-media communications designed to provide an enhanced customer experience.

Our Commitment to Your Privacy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully and for legitimate business and service-related purposes.

We collect information about you for two primary reasons: firstly, to process your order and secondly, to provide you with the best possible service and customer experience.

Marketing Communications

We will not send marketing emails to you unless you have provided your consent, where such consent is required.

You will be given the opportunity to refuse or opt out of receiving future marketing communications from us or from another trader where applicable.

The Information We Collect

The type of personal information we may collect about you includes:

Your Name
Phone Number
Email Address

We will never knowingly collect sensitive personal information about you without your explicit consent, except where otherwise permitted or required by applicable law.

Accuracy of Your Information

The information we hold about you will be maintained as accurately and up to date as reasonably possible.

You may check the personal information we hold about you by contacting us through the appropriate communication channel. If you identify any inaccuracies, please notify us and we will take reasonable steps to correct or delete inaccurate information promptly.

Security of Your Personal Information

The personal information we hold will be kept securely in accordance with our internal security policies, applicable security practices and the law.

We take reasonable measures to protect your personal information against unauthorized access, alteration, disclosure or destruction.

Patel Jewellers

Your Trust. Our Responsibility.

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